FAQ

Frequently Asked Questions (FAQ) - Crossed Out

What kind of fit do your tees have?
Our tees feature a relaxed, athletic-oversized fit, designed for bold movement and a clean, structured look. They're roomy across the shoulders and chest, with a tapered drape that flatters all body types.
How do I choose the right size?
Use our flat-lay size chart to compare with your favorite tee. Measure chest (armpit to armpit) and length (shoulder to hem). For a boxier, drop-shoulder streetwear fit, size up. For a closer, athletic feel, size down.

What are your tee measurements?

Do your tees shrink?
No major surprises here. All our tees are pre-shrunk and bio-washed. Expect less than 5% shrinkage when you follow proper cold wash and air-dry care.

What fabric do you use?
We use 240 GSM, 100% Super Combed Cotton. This fabric is heavier than standard tees, bio-washed for extra softness, and built with a Lycra ribbed neck to keep its shape, wash after wash.
Is the fabric soft or stiff?
It's both structured and soft. The thickness provides weight and durability, while the combed cotton and enzyme wash give it a clean, smooth feel.
Are your tees unisex?
Yes, all our tees are gender-neutral. They're designed to flatter multiple body types while delivering that oversized streetwear silhouette.

How are the designs printed?
We use Direct-to-Garment (DTG) printing. This premium digital ink bonds with the fabric, allowing for bold detail, a soft touch, and long-lasting wear without cracking or peeling.
Will the print fade or crack?
Not if you follow our care instructions. Wash inside out, with cold water, and tumble-dry low or air-dry.
Can I iron over the graphic?
Do not iron directly over the print. Turn the shirt inside out or use a pressing cloth to protect the artwork.

Where do you ship from?
We primarily ship from Tirupur, India, a globally recognized hub for quality knitwear production. Leveraging this expertise allows us to maintain high standards. U.S. orders may also be fulfilled via our Printful partner in the U.S., depending on stock and size.
How long does shipping take?
- U.S.: 7–14 business days
- UK / EU / Canada / Australia: 10–21 business days
- Rest of World: 12–25 business days
You'll receive a tracking number via email as soon as your order ships.
Do you offer express shipping?
Not yet, but it's coming soon. For urgent requests, email us at support@crossedout.store, and we'll do our best to help.
Do I have to pay customs/duties?
For imports into the U.S., as of July 2025, there are typically no duties for orders valued under the de minimis rule. For other countries, import duties or taxes depend on your country’s regulations. These aren't included at checkout and may be collected upon delivery.

What's your return policy?
We offer returns and exchanges within 30 days of delivery if the item is:
- Unworn and unwashed
- In original condition with tags (if applicable)
- Not a custom or final sale item
Do I pay for return shipping?<
Yes, unless the item is defective or we shipped the wrong product. We're still a lean brand and can't yet cover all return shipping, but we're working on it.
How do I start a return or exchange?
Email support@crossedout.store with your order number, the reason for the return, and any photos (if applicable). We'll guide you through the process.

Do you ship worldwide?
Yes, we ship to over 200 countries.
How do I track my international order?
A tracking link will be emailed to you once your order ships. You can also track your order on your order status page.
Will I be charged in USD or my local currency?
Currently, all transactions are processed in USD. Your bank may convert this to your local currency automatically.

What does "Crossed Out" mean?
It means your old labels don't define you. When you step into salvation, the world’